Boris Zhalilo Audiocourse The Client Speaking
demo (listen)
This audiocourse will help management to bring to their employees the most important principles of working with clients, the importance of high standards and quality service. If the satisfaction and loyalty of your clients is an important issue for you, then make sure that all your employees of the «contact group» have listened to this course. It was created for everybody who wants to really satisfy their clients and for those who feel that it is vitally important to understand their needs and requirements. Do you want to receive a salary? Who exactly pays it to you? and what must you do in return for it? All the answers to these questions you will find in «The Client speaking!» audio course. There is no exact science and no widespread outpourings about the importance of each and every client. The course gives clear standards and principles that are the fundamental tools for work. These standards do not require any adaptation: they are relevant to any working area of the business. The only stipulation for your achievement of success and progression is the simple application of these tools.
Format: MP3
Language: Russian
Number of discs: 1
Release Date: 2008
Run Time: 42 minutes
Box: – СD jewell.
